Not satisfied with our services? Please let us know!
The Belgian National Orchestra values the quality of its services. However, if you are dissatisfied, or have a comment about certain services, you may always contact us.
We always treat your complaint with the utmost care and do everything we can to offer you a solution. Your feedback helps us to improve our services.
A complaint is a reaction from a customer who uses or has used our products or services and is not satisfied with them. It is a reaction for which the customer expects the government organization to do something.
A claim must relate to
- the supply of our product or service
- the results of a product or service
- our method of implementing the product or service
- the application of an existing regulation
Your complaint will be processed 30 days after receipt.
- You can contact the Federal Ombudsman:
Leuvenseweg 48 box 6 - 1000 Brussels
www.federaalombudsman.be
