Frequently asked questions

Do you have practical questions or do you want to be well prepared for a concert? Find out all the information here.

In practice

  • Where can I buy tickets?

    At Bozar, you have three options:

    • Order your tickets online via our website. You will then be redirected to Bozar's box office;
    • At Bozar Tickets (Rue Ravenstein 18, 1000 Brussels);
    • By telephone via the Bozar call centre (+32 (0)25 078 200) for a fee of €3.

    For further information, please refer to the website: https://www.bozar.be/en/tickets.

    When concerts do not take place at Bozar, you will be redirected from our website to the ticket office of the venue hosting the concert.

  • How do I get to Bozar? Is it possible to park nearby (car or bike)?

    If you have any questions about how to get to Bozar, please refer to their website: https://www.bozar.be/en/access.

  • Is there an intermission? How long does it last?

    Most concerts include a 20-minute break. This is indicated in the programme. For shorter concerts, such as the “Symphonic hour” format, there is no intermission.

  • What time should I arrive?

    The hall and dressing rooms open 1 hour before the concert. We recommend that you arrive 30 minutes before the concert starts.

  • Can I enter the hall if I’m late?

    The hall doors close as soon as the concert begins. Reception staff will allow latecomers to go in at the end of a piece, when the applause begins.

Your first time at the Belgian National Orchestra

  • How do I choose my concert?

    You can get an idea of the works programmed by consulting our brochure or our Spotify playlists on the concert pages. The “Season 2024-25” page of our website can also help you make your choice. Between tradition and innovation, the Belgian National Orchestra’s sound library surely has a story for you!

    We also offer family events and educational programs. Discover them here:

  • How can I prepare for the concert?

    Some concerts are preceded by a multilingual introduction, an opportunity to discover the story behind the music being played. Listening aids are also available shortly before each concert on the Bozar website and on site via the QR codes.

    If you’d like to listen to the pieces before hearing them live, you’ll also find Spotify playlists on each concert page!

  • What should I wear to the concert?

    There is no dress code. The choice of outfit is yours.

  • When should I applaud ?

    During a concert, the audience generally reserves its applause for two key moments: when the musicians and conductor come on the stage, and at the end of each piece. A piece is often composed of several parts, called movements, ranging from five minutes to 15-20 minutes. It is customary to applaud only at the very end of the piece so as not to disrupt its unity. If you're not sure what to do, please refer to the programme, observe the attitude of the conductor and musicians or wait for the rest of the audience to start applauding...

  • Can I use my phone?

    Phones, smartphones and other electronic devices must be switched to silent mode during concerts. It is forbidden to record, film or take photographs during our performances. We also invite you to lower the brightness of your device so as not to disturb your neighbours.